Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Times
Once shipped, estimated delivery times are as follows:
- United States: 7–15 business days
- Canada & Europe: 10–20 business days
- Rest of World: 15–30 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress. Please allow 3–5 business days for tracking information to update.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We occasionally offer free shipping promotions — keep an eye on our store for updates.
Customs & Import Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at your earliest convenience. We ask that you reach out within 30 days of the estimated delivery date so we can investigate and make it right.
Contact Us
Have questions about your order? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.